Terms of Service

These Terms of Service ("Service Terms") govern your use of digital services provided by Atlander Tyre through https://atlandertyre.co.uk, including browsing, enquiry submission, newsletter subscription (where available), access to marketing resources, and any other online functionality we offer.

These Service Terms supplement our Terms and Conditions. In the event of conflict between documents regarding digital services, these Service Terms prevail for that subject matter.

By using our digital services, you agree to these Service Terms. You must be at least 18 years old or have parental/guardian consent if younger. Business users confirm they act with proper authority.

We may modify, suspend, or discontinue any part of our digital services at any time with or without notice, subject to applicable law.

Where we provide registered accounts or dealer portals in the future, you are responsible for maintaining the confidentiality of login credentials and for all activity under your account. You must notify us immediately of any unauthorised access or security breach.

We may suspend or terminate accounts that violate these Service Terms or pose a security risk.

You agree to use our digital services only for legitimate business or personal purposes related to tyre information, enquiries, and authorised marketing. Prohibited conduct includes:

• Uploading malicious code or attempting to compromise our infrastructure;
• Reverse engineering, decompiling, or extracting source code except where permitted by law;
• Using automated bots to overwhelm servers or extract bulk data;
• Submitting false enquiries, fraudulent warranty claims, or misleading information;
• Harassing our staff or other users through any communication channel linked to the website.

When you submit a contact form or enquiry, you agree that:

• Information provided is accurate and complete to the best of your knowledge;
• We may use your details to respond and to maintain records as described in our Privacy Policy;
• Submission does not create a contract until we confirm acceptance of any order in writing;
• Response times are estimates only and do not guarantee resolution within a particular timeframe.

We are not obliged to respond to abusive, spam, or manifestly unreasonable communications.

Our Service section provides downloadable posters, videos, and marketing assets for authorised dealers and partners. By downloading or streaming these materials, you agree that:

• Use is limited to promoting Atlander products in compliance with our brand guidelines;
• You will not alter logos, disclaimers, or regulatory markings without written approval;
• You will not sublicense, sell, or redistribute assets to third parties except as incidental to legitimate retail marketing;
• Videos are streamed for viewing; downloading for redistribution may require separate licence;
• We grant a non-exclusive, revocable, royalty-free licence for permitted use; all intellectual property remains ours.

We may withdraw or update assets at any time. Continued use of outdated materials after notice of withdrawal is at your own risk.

If you submit reviews, testimonials, photographs, or other content to us, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, and display such content for marketing and business purposes, subject to our Privacy Policy. You warrant that you own or have rights to the content and that it does not infringe third-party rights or contain unlawful material.

We aim to maintain high availability of our website but do not guarantee uninterrupted access. Scheduled maintenance, upgrades, hosting failures, or third-party outages may cause temporary unavailability. We are not liable for losses arising from downtime except as required by law.

Use of cookies and similar technologies is governed by our Cookie Policy. Non-essential cookies are used only with your consent via our cookie banner.

Digital services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers cannot lawfully be made (including in respect of consumers).

Subject to our Terms and Conditions (including non-excludable liability), our aggregate liability for claims arising solely from digital services shall not exceed £100 or the fees paid by you for those services in the preceding twelve months, whichever is greater.

We are not liable for loss of data, business interruption, or indirect damages arising from use of or inability to use digital services, except where caused by our gross negligence or wilful misconduct.

We may restrict, suspend, or terminate your access to digital services immediately if you breach these Service Terms, pose a security risk, or where required by law. Provisions that by their nature should survive termination (including intellectual property, liability limitations, and governing law) shall survive.

By using our digital services, you consent to receive communications electronically, including email responses and service notifications. Electronic communications satisfy any legal requirement that communications be in writing where permitted by law.

These Service Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to mandatory consumer rights.

For questions about these Terms of Service:

Atlander Tyre
Email: sales@atlandertyre.co.uk
Address: Colchester, Essex, United Kingdom